Effective Date: May 20, 2025

City Moonlight Wines and Liquors uses SMS messaging to communicate with both new and existing customers. Messages may include new client inquiries, responses to order and product availability questions, delivery status updates, payment confirmations, and general two-way communication. Messages are strictly conversational and only sent based on customer interest or action. Customers can reply STOP to opt out or HELP for support.

Program Description

By providing your phone number and completing our age-verification process, you consent to receive SMS text messages from City Moonlight Wines and Liquors. These messages may include product availability, order inquiries, delivery updates, payment confirmations, new client responses, and other service-related communication. Message and Data Rates may apply.

Message Type

City Moonlight Wines and Liquors’ SMS program is designed for conversational, user-initiated communication. We do not send unsolicited or automated promotional messages. All messages are sent in direct response to customer actions or inquiries, in compliance with CTIA and carrier standards for non-promotional content.

Age Restriction and Compliance

This program may include content related to alcoholic beverages and is intended only for individuals who are 21 years of age or older.

To comply with industry standards and carrier regulations for age-restricted (SHAFT) content:

• You must provide your full Date of Birth (MM/DD/YYYY) at the time of opt-in.
• We verify age eligibility before any alcohol-related messages are sent.
• We reserve the right to remove any user who does not meet legal age requirements or who provides false information.
• If we learn a subscriber is under 21, their SMS access will be terminated and their data removed in accordance with our Privacy Policy.

Message Frequency

Message frequency may vary based on your interactions with us. You may receive 1–2 messages per month on average, depending on activity and service needs.

Cost Information

Message and Data Rates may apply, depending on your mobile carrier’s terms and conditions.

Privacy Policy

For details about how we collect, store, and protect your information—including your Date of Birth—please review our Messaging Privacy Policy: https://www.citymoonlight.com/messaging-privacy.

Opting Out

You can opt out of receiving SMS messages at any time by replying STOP. Once you opt out, you will receive a final confirmation message. No further texts will be sent unless you opt in again.

Support

Text HELP for support or contact us directly:
Email: [email protected]
Phone: (917)373-7926

Limitations of Liability

We are not liable for charges, delivery delays, or undelivered messages caused by your carrier or third-party systems.

Eligibility

You must be 21 years of age or older to subscribe to our SMS messaging service.

You must be 21 years of age or older to subscribe to and receive SMS messages from City Moonlight Wines and Liquors. We maintain compliance with CTIA and mobile carrier regulations and enforce a robust age-verification mechanism as part of our opt-in process to prevent underage access to alcohol-related content.