Effective Date: May 20, 2025

City Moonlight Wines and Liquors ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect information when you opt in to receive SMS messages from us.

1. Eligibility & Age Verification

Our SMS messaging program is intended only for individuals 21 years of age or older.

During the opt-in process, we collect your full date of birth (MM/DD/YYYY) to confirm your age. No messages will be sent until your age is verified.

If we become aware that a user is under the age of 21, we will immediately terminate access to the messaging service and delete all associated data.

2. What Information We Collect

When you opt in to receive SMS messages, we may collect:

• Your phone number
• Full date of birth (for age verification)
• A record of your consent
• Name, email address, or business details you provide
• Messaging history (such as inquiries, confirmations)

3. How We Collect It

We may collect your information:

• During in-person or phone-based registration
• Through forms or customer service interactions
• Via our CRM systems and website contact fields

4. How We Use It

We use your information solely to:

• Send SMS messages you've opted in to receive
• Provide delivery or account updates
• Respond to service inquiries or confirmations
• Verify eligibility for alcohol-related communication
• Support internal operations (CRM tracking, support logs)

Privacy and Data Protection Commitments

Your data will not be transferred to external organizations under any circumstances.

We implement strict internal safeguards to ensure your information is protected:

• Access is restricted to authorized personnel only
• Staff receive regular training on privacy and security protocols
• Ongoing monitoring and auditing of data use and access is enforced
• We use secure systems and procedures to prevent unauthorized sharing

We are fully committed to the confidentiality, integrity, and security of your data.

5. Your Choices: STOP / HELP

You may:

• Text STOP at any time to unsubscribe
• Text HELP to receive contact details and assistance

Message frequency may vary depending on your service needs.
Message and data rates may apply.

6. Privacy, Security & Information Sharing

We do not sell, share, or transfer your mobile data for marketing purposes.
All data collected is used only to provide or improve SMS communications.
We maintain appropriate safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse.

7. Policy Updates

This Privacy Policy may be updated periodically. If we make material changes that affect your rights, we will post a notice on our website before the new policy becomes effective.

8. Contact Us

You may contact us for help or privacy-related questions:

• Text: HELP to (917) 373-7926
• Email: [email protected]
• Phone: (917) 373-7926
• Website: www.citymoonlight.com/messaging-privacy