Effective Date: May 20, 2025

City Moonlight Wines and Liquors ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how City Moonlight Wines and Liquors collects and uses information about you when you opt in to receive SMS messages from us.

Age-Restricted Program Compliance

City Moonlight W&L’s SMS communications may include alcohol-related content. In accordance with carrier regulations and CTIA guidelines, we enforce a robust age-gating process that requires users to confirm they are 21+ at the time of opt-in by submitting their full date of birth. No messages will be sent unless age has been verified.

Information We Collect

When you opt in to receive SMS messages, we may collect:

• Your phone number
• A record of your consent to receive SMS messages
• Your email address
• Your name or business contact details
• Messaging history related to your communication
• Other relevant information you voluntarily provide

How We Collect Information

We may collect your information directly from you, such as when you fill out a form, contact us via phone or text, or interact with our staff. In some cases, we may also gather basic details through our website or CRM tools, We require customers to provide their date of birth and confirm they are 21+ before they can opt in to our SMS messaging program

How We Use Your Information

We use your information to:

• Send you the SMS messages you've opted in to receive
• Provide order and delivery updates
• Respond to product or service inquiries
• Confirm payments when requested
• Communicate with new and existing customers about services and follow-up needs
• Operate and support our daily business operations

Your Choices

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms and Conditions at https://www.citymoonlight.com/sms-terms for more details about opting out.

Information Sharing and Usage

We are committed to protecting your privacy. Mobile information, including phone numbers, will not be shared with third parties for marketing or promotional purposes under any circumstances. Your data will not be transferred to external organizations. All data collected is used solely for the purposes of providing and improving our services. We do not share your information with third parties, affiliates, or service providers.

Age Verification

We are committed to ensuring that our services are used only by individuals of legal drinking age. By using our messaging services, you confirm that you are 21 years of age or older.

To comply with legal and carrier requirements for age-restricted content:

• Users must provide their full date of birth at the time of opting in.
• We may use reasonable methods to verify this information before delivering any alcohol-related marketing content.
• If we become aware that a user is under the age of 21, we will immediately terminate access to the messaging service and delete any collected information.

Security

We take appropriate steps to protect your information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Policy

We may update this privacy policy periodically. If material changes are made that significantly affect your privacy, we will post a notice on our website before the new policy becomes effective.

Contact Us

You can reach us by texting the word HELP to (917)373-7926.

You may also contact us directly at:
Email: [email protected]
Phone: (917)373-7926

Eligibility: Our SMS program is intended for individuals 21 years of age or older. We do not knowingly collect information from anyone under 21 via SMS Privacy Policy

City Moonlight W&L complies with CTIA and carrier regulations regarding age-restricted content and implements robust age-verification mechanisms for all alcohol-related communications.